"Something went wrong. Please try again in a few minutes" on the Pages Customizer.

loigi
Shopify Partner
4 0 0

The error occurs when opening the Pages, Products, Collections, Blogs menu in the Pages Customizer.

 

Can someone has an idea how to solve this issue? Thank you !

 

 

issue.PNG

Replies 4 (4)

NomtechSolution
Astronaut
1245 113 145

If you're experiencing an error when opening the Pages, Products, Collections, or Blogs menu in the Pages Customizer in Shopify, there are a few steps you can take to troubleshoot and resolve the issue:

  1. Clear your browser cache: Start by clearing your browser cache and cookies. Sometimes, cached data can cause conflicts and errors when interacting with the Shopify admin interface. After clearing the cache, try accessing the affected menus again to see if the error persists.

  2. Disable browser extensions: Temporarily disable any browser extensions or add-ons that you have installed, as they may interfere with the functionality of the Pages Customizer. Try accessing the menus without any extensions enabled to determine if an extension is causing the issue.

hellonella
Tourist
3 0 1

I have the same problem and it started happening today. This did not solve my problem. 

loigi
Shopify Partner
4 0 0

Hi, I tried your suggestions but I see the same issue. I also tried to use another browser to test if it was a browser issue but it didn't.

 

fer123
Visitor
1 0 0

Hi! I'm having the same problem since yesterday an non of the suggestions work for me eather. Can you tell me how do you solve it? please