All things Shopify and commerce
To continue receiving payouts, you need to secure your account by turning on two-step authentication. If two-step authentication is not turned on your payouts will be paused. Learn more
I created my shopify account a week prior. For some reason whenever I try to login i get a notification stating the message listed in the subject "Shop is currently not available." The weird part is I am able to login after going through the forgot password prompt but I am unable to enter from the login screen. Any suggestions?
Hi, @reez7thkage,
Hank here from Shopify.
That certainly sounds strange that you are able to log in one way, but not through the main link.
Can you try opening your admin using incognito mode to see if this works? If it does, then can you try clearing your cache and trying once more to log back in normally?
I would also recommend that you ensure your browser is up to date, as this can also cause some issues.
Are you able to access the website from the front end or are you seeing an error message there also?
If you share your store URL, I can check it on my end also to see if I can access this.
Let me know, and all the best,
Hank
Hank | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
User | RANK |
---|---|
65 | |
44 | |
30 | |
29 | |
26 |
Learn these 5 things I had to learn the hard way with starting and running my own business
By Kitana Jan 27, 2023Would you love to unleash the unbridled power of the Google Shopping Channel into your sho...
By Gabe Jan 6, 2023How can you turn a hobby into a career? That’s what Emmanuel did while working as a wa...
By Skye Dec 30, 2022