Random and weird customers subscriptions emails

salem
Excursionist
13 0 8

Hello team,

We have encountered some strange behavior from certain customers who have subscribed and sent emails with suspicious content or hacking codes. These emails appear as:

 (random characters Sitename (at) data backup store .com) ( please see the attached screenshot)

Do you have any information about this?

Replies 7 (7)

monc
Visitor
1 0 3

We have the same issue recently. Shows "Customer Was Created' but no source or other information. 

Riig
Tourist
9 0 5

Also seeing this.  Thinking to delete these entries but want to know where they're coming from.  Are these being generated by Shopify in some way?

salem
Excursionist
13 0 8

Update: The situation has gotten worse. I have now received multiple scam emails that appear to be from the apps I have downloaded for my Shopify stores. This means that the scammers know what apps I am using, which is a serious security concern.

SaturDave
Visitor
1 0 2

Same issue...just had to delete 117 of these spam email sign-ups. And I'm getting messages from other REAL customers who registered telling me they are getting SPAM messages from my store. VERY FRUSTRATING.

RoseJannuzzi
Shopify Partner
16 0 11

Following as I have a client with this same issue with 111 data-backup-store.com email addresses.

talviajan
Tourist
5 0 0

Hoping to boost this..any news or resolutions found?

RenStew
Shopify Partner
1 0 0

This is still an issue for some clients, unfortunately. And no definite resolution has been given to date. I just cleared a total of over 2k of these emails from a list.