random api error for one account when trying to fetch order list

[aaddrr]

im trying to get orders through api but im getting Internal Server Error.
it works for some dates but not for all.

request:

{
  method: "GET",
  baseUrl: "https://vosece.myshopify.com/admin/api/2023-07",
  url: "/orders.json",
  params: {
    status: "any",
    updated_at_min: "2024-04-20T00:00:00",
    updated_at_max: "2024-04-20T23:59:59",
    limit: 50,
  },
}

 
response:

{
  errors: "Internal Server Error",
}

why does it