Random Search bar and payment options showing above my site header on Flow theme

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Random Search bar and payment options showing above my site header on Flow theme

shopcchic
Tourist
4 0 1

So I just noticed this random "section" displaying on my site above the header. This just happened mid-day today randomly, I didn't make any code changes at all. The last time I customized and saved my store was last Sunday, and everything was working fine until about 11AM today. I don't know how to get ride of that section, it shows on all my pages and is affecting the overall display of my site. Screenshots attached. Any help would be greatly appreciated!

Accepted Solution (1)
jonrin0213
Shopify Partner
34 3 2

This is an accepted solution.

@shopcchic @jbond1 

Others could fix this issue by configuring checkout buttons.

 

1. Go to Online store -> Themes -> click on the “Customize” button.

2. Click the Gear icon on the left side for "Theme Settings".

3. Go to Cart and disable the checkbox for "Enable dynamic checkout buttons"

One of the check out buttons is broken which is causing the pages to break.

Was my response useful?  Click Like to let me know!
Was your query resolved? ✓ Mark it as a Resolved Solution
If you need custom Shopify changes, ️you can hire me.
Contact me at  ✉️[email protected].

View solution in original post

Replies 8 (8)

shopcchic
Tourist
4 0 1

Screenshot 2024-09-24 at 4.54.07 PM.png

jonrin0213
Shopify Partner
34 3 2

Hi @shopcchic 

It looks weird. It seems like some javascript library failed to load.

If you want, I can investigate to find the solution.

Was my response useful?  Click Like to let me know!
Was your query resolved? ✓ Mark it as a Resolved Solution
If you need custom Shopify changes, ️you can hire me.
Contact me at  ✉️[email protected].
jonrin0213
Shopify Partner
34 3 2

This is an accepted solution.

@shopcchic @jbond1 

Others could fix this issue by configuring checkout buttons.

 

1. Go to Online store -> Themes -> click on the “Customize” button.

2. Click the Gear icon on the left side for "Theme Settings".

3. Go to Cart and disable the checkbox for "Enable dynamic checkout buttons"

One of the check out buttons is broken which is causing the pages to break.

Was my response useful?  Click Like to let me know!
Was your query resolved? ✓ Mark it as a Resolved Solution
If you need custom Shopify changes, ️you can hire me.
Contact me at  ✉️[email protected].
shopcchic
Tourist
4 0 1

This fixed the issue. Thanks Jonathan!

KathrynM
Visitor
2 0 1

Thank you – these steps fixed the issue for another Flow shopfront with the same symptoms.

My customer is using Flow theme v36.1.1 with no custom changes to the theme since last week. Upgrading a copy of the site to 39.3.0 had no effect, and a February backup was also broken. These observations make me suspicious that something changed in Shopify platform code to cause this behaviour.

jbond1
Visitor
1 0 0

This just happened to me too, and I also use the Flow theme. 

shopcchic
Tourist
4 0 1

Thanks that's interesting, I wonder if it's a problem on the theme developer's side? I did reach out to them (Eight is the dev) and am waiting to hear back.

 

PulvisArtUrns
Tourist
3 0 1

I had the same issue with our store. I confirm this fixed the issue.