Random shopify bill after free trial (all stores closed)

[18dcaron]

Hi there, I got a random £24 (28USD) on my card today...

All my stores have been closed for a few weeks... idk why i got this

Can someone help me? 

[18dcaron]

Alright but I want my store closed.. is it normal they auto billed me with no e-mail or warning or notification whatsoever? @Petfly 

[18dcaron]

Where can I actually see though, where i was billed from? (from which store)? And how can I remove my billing info + refund? (I never approved it or anything). My e-mail settings are correct... I never got any e-mails whatsoever about this transaction.

[Rayshuggs]

Hey, did you close the store before or after the free trial expired? Either way you should contact the Shopify help centre for more helpful information on this. 

[dtkiley]

All I can say is good luck with support, especially involving billing. The billing department literally never responds to tickets.