Re - activated account at shopify

ViktorS
New Member
2 0 0

Hi,

I just re-activated my account from 2019. I cant find the content which I uploaded back then.  

I have also tried to find a way to edit my page but this is not available to me.

Can someone help me?

 

Best regards

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Trevor
Community Moderator
Community Moderator
2951 383 594

@ViktorS 

When closing an account, we guarantee that your content will remain on the account for up to 90 days; however, anytime thereafter, the content and settings may be removed from the account. In most cases, accounts that are inactive for a total of 24 months will be purged from our system. Once the content is removed, it is not possible to restore the content. 

When you say you're unable to edit your page, what do you mean? Could you provide more details and a screenshot of what you're referring to?


Trevor | Community Moderator @ Shopify 
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