Ready for pick up Re-send Button

Povintage
New Member
5 0 0

Hi! I want to be able to simply hit a "resend" button on my "ready for pickup" notifications. This seems very simple, and like a very, very basic function. It is important for any business that offers local pick up as people often need reminding to pick up their purchases with all the location and time details which really shouldn't need to be rewritten in a private email. Please advise. 

Replies 4 (4)

Victor
Shopify Staff
2513 230 534

Hi @Povintage,

 

Thanks for reaching out. To confirm, is this just for your local pickup orders? Or does it apply to more order types?

Victor | Social Care @ Shopify 
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Povintage
New Member
5 0 0
Correct, I just need it for local pick ups. There is currently the option
to resend the order confirmation, which doesn’t seem very useful. It is
much more relevant to let people know that order is ready to be picked up.

Imogen
Shopify Staff
1726 199 302

Hey there, @Povintage. Thanks for following up with us for this information and confirmation. Though we do offer the option to re-send order confirmations, it would be helpful if these re-send functions were more robust!

 

 I'm happy to go ahead and pass along your feedback to our Developers for their consideration in a future update. I can't make a promise as to what passing this feedback along will result in, but you can trust it will get in front of the appropriate folks for their consideration! 

Imogen | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

SealSubs-Roan
Excursionist
202 12 12

Hi @Povintage 

 

You can send this feedback to Shopify support team so they can forward this feature to Shopify developer team. They can also give you further instructions and insights if there are any potential workarounds. You can reach out to them by going through their Shopify Help Center and enter your concern on AI chat box, respond to it until the "I still need help" or "chat with a support advisor" option appear.

Roan
Please let me know if it works by marking it as a solution!
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