Received A Email WHOIS Data Confirmation For My Domain

WENMAO
Tourist
4 0 1

I received an email from "no-reply@registrar.shopify.com"

regarding my domain, with all my personal information on it including address and name and ask me to confirm if this was me, I am concerned if this is A SCAM, what should I do ?? what's the next steps

Replies 3 (3)
jhonalbert
Tourist
8 0 1

The information record is known as WHOIS data and it can be used by the domain supplier to contact the owner with any updates regarding the domain name. 

Shay
Shopify Staff
Shopify Staff
1627 258 347

Hi @WENMAO 

 

In this situation I would recommend reaching out to our live support to help you review the email and check the status of your domain. This is something only our authenticated support channels can help with. 

 

The email address you shared is formatted correctly and appears to be a legitimate email from Shopify and our domain host. Did you recently purchase, connect, transfer, renew, a domain on our platform? Were you expecting an email like this at all? 

Shay | Social Care @ Shopify 
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WENMAO
Tourist
4 0 1

Hi Shay thank you for the suggestion, already reached out to the support team now everything is under review 🙂