Are there certain urls that Shopify will not redirect? I am trying to redirect /products to /collections/products but it doesn't work. The redirect saved correctly and is listed but doesn't appear to function. I have cleared my cache numerous times. Am I missing something?
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This is an accepted solution.
Only broken URLs should be redirected. Broken URLs might load a "page not found" placeholder message...
/products is a valid URL, so you can't redirect it to anywhere
That link also has a list of reserved paths that you can use