Remove Domain Name From Closed Shopify Store

[ZILLION101]

Hi Team,

I Want to Remove My Domain Name From a Closed Shopify Store. How to do it Please?

When I try to connect my Domaine name to a new store it shows me an error "A store with that domain name already exists"

Best regards

[Holly · Accepted solution]

Hi, @ZILLION101 !

Thanks for reaching out to us about this.

I'd be happy to help you remove your domain from the old store. Would you be able to provide me with the domain in question and the .myshopify.com URL from the store that it's currently linked to?

Also, can you provide me with a screenshot of the DNS settings of your domain in order to prove ownership?

I look forward to your reply.

Cheers!

[Holly · Accepted solution]

Hi, @ZILLION101 !

Thanks for reaching out to us about this.

I'd be happy to help you remove your domain from the old store. Would you be able to provide me with the domain in question and the .myshopify.com URL from the store that it's currently linked to?

Also, can you provide me with a screenshot of the DNS settings of your domain in order to prove ownership?

I look forward to your reply.

Cheers!

[ZILLION101]

Hi, Rose

I am grateful for your support

• Domain in question: www.zilliongoods.com
• goodssolutions.myshopify.com 

Many thanks for your assistance.

[Holly · Accepted solution]

No problem at all, @ZILLION101 !

You should be all set to add the domain to your new account now.

If I can help with anything else, please let me know!

Cheers!

[ZILLION101]

Hi,@Holly 

All Good, You're the best @Holly 

Thank You So Much

[bsmart_]

Hi Rose

I closed my store but it took my domain with it please can you help?!

shopify store is adaya-House.myshopify.com and my domain is www.adayahouse.com

Please can you look into this?

 Thanks,

 Bukiie

[bebeset]

Hi Team,

I Want to Remove My Domain Name From a Closed Shopify Store. How to do it Please?

When I try to connect my Domaine name to a new store it shows me an error "A store with that domain name already exists"

Heres what proves that am owning the domain:

• Domain in question: www.mobebe.com
• Bebeset.myshopify.com

NOTE: I have removed the part of "shops.myshopify.com" because I thought it ill fix my problem.

[saifKhan]

Hi ,

I also have the same issue, my trail has expired and I dont have any more access to my store, can you please remove my domain from my store.

Regards,

Saif

[HaKa]

Hi Rose, I have the same problem. My store is closed but I haven't removed my domain from the old store. I want to add it to the new store, please help me remove the domain from the old store.

[pepepe]

Hi I would like to remove a domain from an old store too. 

Can you remove vindeenkoop j e . n l from stiekemgelletje.myshopify.

it will be moved to kerstkap j e . myshopify.com 

thank you

[MLMKmetaphysica]

please help! im having the exact same issue and its quite urgent. address is 
MLMKMetaphysical.myshopify.com
and MLMKmetaphysical.ca
domain

[zak15]

hello i have the same issue can you help me please here's my link to the old store 
https://nucery.myshopify.com/

[rpamias]

Hello, 

I need to transfer the domain of my closed store to the new store. 

Can you help me get the domain information. 

Thanks

[StaciaAlexande]

Hi Admins,

My current shop (diivinebeautyyy.myshopify.com) i'm unable to attach my domain diivinebeautyyy.com it shows me error attached below:

Now, if I remembered right that domain connected with my old store which I was totally forget so can you please remove it from my other store domain so I can use that domain to my above mentioned store here's the proof of my domain ownership:

Kindly remove that domain (diivinebeautyyy.com) from my old store if any in your system so I can use it in my current store I've mentioned above and below, regards.

Stacia

Store: diivinebeautyyy.myshopify.com

[BigbieParrot]

I'm not sure if you intended this for me but I'm having the same problem, i got in touch with support and there helping, if I get it myself I'll be sure to post a how two here, the problem with a closed store is access. If there was a way to those settings this wouldn't be a problem for so many.

[nikhil1234]

Hi, Rose

I am grateful for your support.

my domain is easywayplanet.com

https://easywayplanet.myshopify.com

[kalysjewelry]

Hello,

I also need help with this.

My domain is kalysjewelry.com

Best regards!

[BigbieParrot]

hi Rose I'm sure your not into doing the same for everyone who has the same problem, can it be done from go daddy , my old store is shut i cant get access so have no clue how to get my domain linked to my old store onto my new store, could you explain the proses plz..

[Ambivalentscene]

Could you please remove my old store from my url so I can have my GoDaddy website back please!! I didn't meant for the store to take over my url. 

https://ambivalent-scene.myshopify.com/

Https://ambivalentscene.com/

[BoringClothing]

i-love-weed-shop.myshopify.com

[pukema]

I Want to Remove My Domain Name From a Closed Shopify Store. How to do it Please?

When I try to connect my Domaine name to a new store it shows me an error "A store with that domain name already exists"

Heres what proves that am owning the domain:

• Domain : pukema.co.uk
• pukema-co-uk.myshopify.com/admin

[Holly]

Hi @pukema !

In order to have the domain removed from a closed shop, you will need to contact our support team directly so they may take a look at the backend of your account. 

I hope this helps!

[Faheemahmed1122]

Hi, 

i already remove shopify link from DNS so it is not possible to give screenshot but other evidence I can provide If required. Because my store is inactive 

360pioneers.com

360fashionwears.com

fashionwear123.com

[fabyle-7761]

Hi Holly,

I Want to Remove My Domain Name From a Closed Shopify Store. How to do it Please?

When I try to connect my dpmain to new store it shows me an error "A store with that domain name already exists"

Kindly help me out 

Thanks

[ziff]

Hello,

Please I need to remove domain forward to shopify.

concritics.com

[Michelle12345]

I need my old domain name removed from Shopify.   My dns  is Raspberry Roses Giftware.  

[BoringClothing]

I need this done for my store also...