Remove email subscription popup

darrenb1
Visitor
2 0 1

I am struggling to remove the email subscription pop up from my page. Everytime you open the page it comes up with this message saying sign up for a discount, however I no longer want this to come up and cannot work out how to remove it. 

 

I have tried looking in theme settings for a "disable" button but cannot find it - I am not familiar with code so do not know where to look there either

 

The theme I am using is: "Refresh"

 

Thankyou

Replies 4 (4)

Rishihuptech
Shopify Partner
430 73 76

Hello @darrenb1 ,

 

Can you please share your store URL? Also, Is there any third-party app integrated for Popup like Klaviyo or something?

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darrenb1
Visitor
2 0 1

statusquoco.com.au

 

I do not have Klaviyo installed

 

The apps I have installed are:

  • UpPromote
  • Digital Download
  • Product Review
  • Instafeed
Rishihuptech
Shopify Partner
430 73 76

Hello @darrenb1 ,

 

I noticed the Popup issue on your website. This popup is actually originating from Mailchimp. To resolve this, you'll need to access your Mailchimp settings and disable the popup from there.

If you found this response helpful, please do like and accept the solution. Thanks!
Need support with Customizing your Shopify store?
Feel free to contact me at info@huptechweb.com or Visit our website Huptech Web.
Instant Shortcode Builder: Integrate customizable UI features anywhere in your store - No coding knowledge required

ShishirHelps
Shopify Partner
58 2 4

Hi @darrenb1 

Has your problem been solved? Please let me know.

 

If you have any kind of problem in your Shopify store. You can say it freely.

Best regards

Shishir Hasan | Shopify Website Developer

- I'm Shishir Hasan a Shopify Website Developer | Funnel Builder | Ads specialist.
- Need a Shopify developer?

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