Remove Inactive Stores

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Dear Shopify Support Team,

I hope this email finds you well. I am writing to request your assistance in permanently removing inactive stores from the Shopify platform.

As an active user and a strong advocate for Shopify, I greatly appreciate the robust features and user-friendly interface that your platform offers. However, I have 3 inactive stores in my account. These inactive stores are confusing for me and hindering the overall user experience.

Considering the importance of maintaining a clean and vibrant marketplace, I kindly request you to permanently remove stores that are inactive for an extended period and disconnect the domain as well from the inactive store.

Thank you for your attention to this matter. I appreciate your dedication to continuously improving the Shopify platform. If you require any further information or clarification regarding my request, please do not hesitate to contact me.

I look forward to hearing from you soon.



Reply 1 (1)
Shopify Staff
Shopify Staff
1958 139 222

Hi there, @Romperland.


Welcome to the Shopify Community.


I can definitely understand the importance of requesting this for an overall better user experience and easier visibility into your active stores.


Through our community forum, we are unable to perform this action. However, you can connect with a member of our support team via the Shopify Help Center so we can look into this for you.


When accessing the help center, you'll need to log into your account and select a support topic to view our available contact options. This ensures your account is properly authenticated for privacy and security reasons.  


If you have any non-account-specific questions you'd like answered, feel free to share them in this thread.

Victoria | Shopify 
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