Removing Collabrators but logged in through Google
Hi @KB24,
Thank you for reaching out to the Community!
As Google is being used to access your account, you will need to set a password in order to remove any staff or collaborator accounts. To complete this, you can head over to the Manage Account section of the Shopify admin, where you will be prompted to select Security and create a password. For ease, I've shared a few screenshots below to help guide you!
Once a new password has been set, you will need to wait 30mins before attempting to delete the collaborator. This ensures the system has time to update and recognize the new password.
Please let me know if you have any other questions.
Hi @KB24,
Thank you for reaching out to the Community!
As Google is being used to access your account, you will need to set a password in order to remove any staff or collaborator accounts. To complete this, you can head over to the Manage Account section of the Shopify admin, where you will be prompted to select Security and create a password. For ease, I've shared a few screenshots below to help guide you!
Once a new password has been set, you will need to wait 30mins before attempting to delete the collaborator. This ensures the system has time to update and recognize the new password.
Please let me know if you have any other questions.
