Removing Extra Characters from URL

[Mayank2023]

Hi Team,

I’ve noticed that some of our URLs are appearing on SERPs with extra characters,

 

Like this example:
SERP URL: https://lofthome.com/collections/dining-tables?srsltid=AfmBOorpwQjtJfG1VnvXdjcir26r7lre6GAcP8MEtAM2p...
Actual URL: https://lofthome.com/collections/dining-tables

These extra characters (?srsltid=AfmBOorpwQjtJfG1VnvXdjcir26r7lre6GAcP8MEtAM2pkJllGDlSZdn) seem unnecessary and might cause canonical URL issues. Please check below screenshot.

I’ve also found similar occurrences across several other URLs on our site.

Could you advise on how to clean up these URLs and ensure they remain SEO-friendly? Any guidance or recommendations would be appreciated.

Thank you!

[iffikhan30]

Hello @Mayank2023 ,

I check your website you are using Smile: Loyalty & Rewards app, may be for the referral link parameter pass URL. you can check your app.

[Mayank2023]

Hi @iffikhan30 Currently we are using this app for our store, is there any other solution for resolving the issue or do we need to check with the smile.io support team for such an issue?

Thanks 

[iffikhan30]

Hello, @Mayank2023 you need to check smile.io support team.

[Mayank2023]

Hello 

We have checked with the smile.io support team they have replied this https://prnt.sc/-lPe6bkvn5PF, there is nothing we can update from our end. Do you have any other suggestions?

By the way, I checked GSC & found extra characters in the URL. Is it also because of smile.io app?

GSC URL: https://lofthome.com/products/dining-chair-lotta?pr_prod_strat=e5_desc&pr_rec_id=c2253ca4e&pr_rec_pi...

Actual URL: https://lofthome.com/products/dining-chair-lotta

I think these characters("?pr_prod_strat=e5_desc&pr_rec_id=c2253ca4e&pr_rec_pid=6874933723249&pr_ref_pid=6878376951921&pr_seq=uniform") seem unnecessary and might cause canonical URL issues too.

Please check below screenshot.

 

Let me know if there is other solution that help to resolve both issues.

Warm regards,

[iffikhan30]

Hello @Mayank2023 ,

You can talk to your smile support again and ask why this referral link is on Google Console.

Secondly, do you add URLs on the search console, or Google crawl automatically?

Lastly, you can remove the old URL and add new URL then check, It take some time to reflect. 

[Mayank2023]

Hello @iffikhan30,

Our team reached out to Smile Support and received the following response: https://prnt.sc/tLfJP326HhzF

In the past, I used the URL Inspect tool to submit URLs whenever we updated content. However, the team has not manually added any URLs with query parameters like "?pr_prod_strat=e5_desc&pr_rec_id=c2253ca4e&pr_rec_pid=6874933723249&pr_ref_pid=6878376951921&pr_seq=uniform".

Lastly, while I see that old URLs have been successfully redirected to the new ones, these specific query URLs still seem to persist. Could you please verify or advise on how to resolve this?

[iffikhan30]

Hello @Mayank2023 ,

He said that , he have tracking code add the URL for referral link. Actually referral work same like that, so he is right own his way, If you don't add the URL with tracking how you get the referral record.
So the conclusion is that if you need referral you bear this.
1) yes it's auto generated url to get the customer queries where he was come, where is going, which page he is landing. something like that.
2) it's fine simple url redirect with parameters, same as above i told the process.

Actually is not effect for search console why you worry about that?