All things Shopify and commerce
I have to renew an expired domain. The help section says to contact support, because i can't do it myself. i cant find how to do it and keep getting re-routed to the same page that just says i have to contact support. please help asap.
Thanks
Hey @lushinfusions.
Thanks for reaching out.
I appreciate the context that you have shared with us! If you have an expired domain on the store, you can reach out to our Support Advisors to assist you with renewing the domain in question. You will need to login to the store using our Contact Us page as this will allow us to securely verify you as the store owner.
Once you are authenticated by logging into the store successfully, you can type in what you need assistance with in the Help Center. When the search results display, you should be able to locate the Get Support option towards the bottom of the page.
Let me know if you have any additional questions.
Ollie | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
As a business owner, have you ever wondered when your customer's first impression of yo...
By Skye Jun 6, 2023We're excited to announce improvements to the threaded messaging experience in our communi...
By TyW May 31, 2023Thank you to everyone who participated in our AMA with Klaviyo. It was great to see so man...
By Jacqui May 30, 2023