Reordering Products Not Working

enbc
Shopify Partner
24 0 2

I'm trying to reorder my products within a collection today and when I drag the product to the right place, the page kind of refreshes and it bounces back to where it was. I've tried using the simple 'move to top' or choose a position and it's doing the same thing. Is this a bug other people are having today?

Replies 6 (6)

RThomasDesign
Shopify Partner
10 1 1

Contacted Shopify+ support regarding this... they're aware of the issue "and are actively working on it". Hopefully they roll out a fix soon!

LB16
Excursionist
18 1 4

Same problem here. Hopefully, it will be fixed soon.

saltandsundry
Visitor
2 0 0

Same!

Maralyce
Visitor
2 0 2

I'm having the exact same problem. Have tried drag/drop one at a time. Nope. Have tried selecting them and moving them to the top. Nope. Have tried selecting them and moving them to a position number. Nope.

RThomasDesign
Shopify Partner
10 1 1

Looks like this issue has been resolved 🙂

enbc
Shopify Partner
24 0 2

Yay!! It's all working again!! Thanks everyone!