Resolved: 05/08/2023 The Online Store section of the admin is not loading correctly for some stores

[Brandon1k]

I refreshed, logged out, closed browser tried everything doesn't work... this is very frustrating as i want to launch my store asap.

[eracastle]

i was trying to embed a youtube video when this error happened

my online store channel page is not loading and i'm getting this error on the console:

An iframe which has both allow-scripts and allow-same-origin for its sandbox attribute can escape its sandboxing.

Failed to load resource: the server responded with a status of 504 ()

[Mrainwater]

Same thing here. It must be on their end but I wish they would let us know. It was working then suddenly won't load all the way up.

[Trevor]

@Brandon1k @Mrainwater 

We’re sorry for the inconvenience. 

We know merchants are encountering issues when attempting to access the Online Store section of the Shopify Admin. We’re sharing updates at www.shopifystatus.com as we work to resolve this issue.

I'll mark this reply as the solution to help surface it for other members who land on this thread. I'll update you here once I have more information to share. 

[evaoherjus]

Same problem here. Waiting for updates and hoping it will be solved soon.

 

[gazzarigs]

In the shopify menu on my online store, i cant access themes, blog posts, pages, navigation and preferences. When i click one of the option or the online store it goes to a blank screen and doesn't load. Everything else on shopify is working fine. Anyone know how to fix this issus?

[made4Uo]

Hi @gazzarigs 

There is an active issue right now. Visit the shopifystatus.com for status

[Joonye_k1]

I was Looking For Junk in the theme code and mistakenly deleted the file named lib.min.old.js and then the site crashed. I don't know what happen. Now Its Loading for too long and its not opening. Please tell me what should I do. I need help. I request you to Solve this problem for me. Please Reply Asap!

[Trevor · Accepted solution]

Hello everyone. 

This issue has now been resolved, thank you for your continued support!