Sales tax missing at checkout

Chelsz
Visitor
1 0 0

Anyone else having issues with sales tax not adding to your cart at checkout? My site was fine until the update on the 16th. I wasn’t able to get in yesterday it kept giving me a 503 error. And the chat advisor did not help. They claimed I did something to change it, but I didn’t touch anything. Is anyone else having this issue or know how to help?

Reply 1 (1)

SealSubs-Roan
Explorer
311 18 23

The most common reason of missing taxes at checkout is that the box labeled "include sales tax at product price and shipping rate" is checked. Taxes won't appear during checkout if this section is ticked, since the system will interpret it as though they have already been applied to the total price of your products and delivery. So, make sure that this is not checked. 

 

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Roan
Please let me know if it works by marking it as a solution!
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