saving collections or product pages not working

saving collections or product pages not working

shoptube56
Excursionist
27 0 9

this is a recurring bug in admin.  Each time I create a collection, enter some text and try to save, the save button doesn't save the page and just refreshes to an unsaved state, losing all the work. 

Replies 4 (4)

shoptube56
Excursionist
27 0 9

save-collections.png

shoptube56
Excursionist
27 0 9

another unhelpful response from shopify.  they're blaming the theme on the admin pages not working and refusing to escalate the issue. My business is blocked from being able to save collections and Shopify passes the buck once again.  happy to post the transcript from Shopify support for those having similar issues.

 

 

 

matheospires
Visitor
1 0 0

did you find any solution to this? i'm having the same problem

shoptube56
Excursionist
27 0 9

no, it's a reoccurring problem that pops up and goes away back and forth 😄