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Scam email ?

Scam email ?

Ontop157
Visitor
1 0 0

I've received the following email and I'm not sure it's actually from shopify....

Dear Account Owner,

 

This is a reminder to promptly address the accessibility issue in your store. Please contact our Support Advisor using the Support Request Code "49877283SRC" for immediate assistance to ensure your store’s security and integrity.

 

We are committed to working with merchants to resolve issues before taking account-level actions. To maintain the security and credibility of our platform, please complete the required compliance measures within the next 58 hours. Failure to do so will result in account termination, and potential legal risks, including lawsuits from regulatory bodies.

 

Thank you for being a valued member of the Shopify community. We appreciate your cooperation and look forward to your continued success.

 

My worry is that the email address it comes from is policyenforcementteam@gmail.com

 

I'm pretty sure shopify wouldn't be using a Gmail account. Has anyone received similar and cam advise on this issue ?

Reply 1 (1)

Webstablish
Shopify Partner
71 12 16

Hi @Ontop157, you're right. Shopify wouldn't contact you with a Gmail account. Delete and ignore.

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