Scam Email?

Solved

Scam Email?

Sherwoodmfg
Visitor
2 0 0

Good afternoon,

 

I received an email from info.shopify.errorfixer.ue@gmail.com saying my store's performance is at risk due to unresolved issues. They are asking me to contact their "expert team" and signed off as Shopify Support Team. Is this a legitimate email through Shopify?

Accepted Solution (1)

JasonH
Community Manager
294 77 265

This is an accepted solution.

Hey @Sherwoodmfg 

 

This is a phishing email. Please do not provide any personal or business information. For more information, please refer to this thread

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!

View solution in original post

Replies 2 (2)

JasonH
Community Manager
294 77 265

This is an accepted solution.

Hey @Sherwoodmfg 

 

This is a phishing email. Please do not provide any personal or business information. For more information, please refer to this thread

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!

Promer-Aila
Shopify Partner
131 8 51

Hi @Sherwoodmfg 

 

This email is most likely a phishing attempt. Do not reply, click any links, or provide any store credentials.

Please report he email by forwarding it to safety@shopify.com