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A week or so ago I bought an item from a company calling themselves Noldone, apparently based in Birmingham (UK). They came up first in my search results offering a very attractive price, free delivery and a tracking service.
Their website has since disappeared, they have my money and I do not have what I ordered. All I can find out about them is that they are a Shopify partner. They haven't answered my email about my order; I still have their original confirmation of order email but it doesn't give me any information about them (their contact/help email address is a google one).
I've reported the fraud to my bank but I have to wait 11 more days before they can take action. Additionally, I emailed Shopify earlier this week with a complaint about the so called company Noldone, but I've heard nothing back from them.
To say I'm furious is an understatement, but I also feel silly. I should have known better.
@MyMerrill wroteA week or so ago I bought an item from a company calling themselves Noldone, apparently based in Birmingham (UK). They came up first in my search results offering a very attractive price, free delivery and a tracking service.
Their website has since disappeared, they have my money and I do not have what I ordered. All I can find out about them is that they are a Shopify partner. They haven't answered my email about my order; I still have their original confirmation of order email but it doesn't give me any information about them (their contact/help email address is a google one).
I've reported the fraud to my bank but I have to wait 11 more days before they can take action. Additionally, I emailed Shopify earlier this week with a complaint about the so called company Noldone, but I've heard nothing back from them.
To say I'm furious is an understatement, but I also feel silly. I should have known better.
Thank you for sharing your experience, So people will get aware of this.
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