Re: Search customer for discount codes available

Search customer for discount codes available

dmhharris
Tourist
9 0 3

Can I search a customer for available discount codes.

Replies 3 (3)

Rio
Shopify Staff
294 20 42

Hi, @dmhharris

 

Could you please explain a bit more as to what you're referring to? Are you wanting to search your discount codes to see what's been sent to a specific customer? Or do you want to see if your customer has redeemed a discount? If you can share some more information on this I'd be happy to point you in the right direction. 

Rio | Shopify 
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dmhharris
Tourist
9 0 3

A customer calls and askes "do I have any Discount Codes available?"  

I would like to search to see if the customer has any open codes.

Mac
Shopify Staff
1694 177 282

Hi @dmhharris! Thank you for reaching out.

 

I understand that you are looking for a feature that would enable you to see active discount codes available to a specific customer, which I agree could be quite useful. I will be sure to relay this information to our developers. Currently, you can check the customer eligibility of a specific discount code to see if it applies. Another approach would be to  create a customer segment based on the discount campaign that you have in mind. Then, add a tag to your customers profile and assign your discounts based on customer segments. When a customer reaches out, you can visit the customer's profile, view the tags, and inform the customer about the discount codes they can utilize.

Mac | Social Care @ Shopify 
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