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Re: Search function - Loading too fast

Search function - Loading too fast

Richie_Ramone
Excursionist
29 0 109

What has @Shopify done to the search function today?
It's loading searches WAAAYY too fast and I keep having to click in the search bar and re-type.

So frustrating. I think they do this deliberately to mess with small business owners.

Please revert back to how it was.

Replies 3 (3)

SealSubs-Roan
Astronaut
842 65 80

Hi @Richie_Ramone !

 

Kindly try to open your store website with different browser and device. If the issue still persists, you might be having a theme issue. Reach out to your theme developer so, they can further check this one out.

Roan
Please let me know if it works by marking it as a solution!
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Sweans
Shopify Partner
428 88 126

Hi @Richie_Ramone ,

Please share your store url to check the issue you are having on the user experience side of things,
we may need to defer the search request if it is not letting you type the full query before showing the result.

Regards,
Sweans

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Imogen
Shopify Staff (Retired)
2045 227 400

Hi there, @Richie_Ramone! Thank you for taking the time to reach out to the Shopify Community Forums with your search functionality situation here! My name is Imogen. It's good to meet you!

 

Are you able to provide us with a bit more context around what you're experiencing? If possible, can you provide us with a link to your store so we can look to replicate this issue? Or, if you have a screen recording you can provide us of this issue, that would be helpful, too! I'm just looking to collect some more context so I can better identify what may be causing this issue for you, and then advise on some next steps from there!

Imogen | Social Care @ Shopify 
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