Search Results Error for "western-wear"

Search Results Error for "western-wear"

Creativenexus
Shopify Partner
2 0 0

Hello Support Team,

I am experiencing an issue with the search functionality on our website. When searching for “western-wear,” the search results display products that are not tagged with “western.” This is causing confusion for our customers and affecting the accuracy of our search results.

I have not tested all search terms, so there might be similar errors with other tags as well.

Could you please investigate why these untagged products are appearing in the search results and resolve the issue?

Thank you for your assistance.

Reply 1 (1)

Greta
Shopify Staff (Retired)
1242 132 169

Hi, @Creativenexus!

 

Thanks for posting in the Shopify Community. Just to confirm, the products that are showing up in the search results, do they have western wear in the title or description? If so, they will appear even if they don't have the western-wear product tag. You can check out this help document for more information on how Shopify's storefront search works. 

 

If you're looking to customize your search, I recommend checking out the Search & Discovery app from Shopify. The app provides a number of search features and settings that change the behavior of your online store search.

 

Please let me know if you have any other questions!

Greta | Shopify 
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