Seeking help: how do you deal with customer reviews on your ecommerce websites

[allen666]

Hi there, I’m doing a startup project and as part of that process I’m researching and interviewing ecommerce managers, customer experience managers, CRM leaders on how they deal with customer reviews on their websites.

I would love to get on a 20-min phone or video call to learn about how you are thinking about it. I understand you may be very busy and I’m extremely thankful to even get a few minutes from you. If you are interested, please let me know.

Many thanks!

[vian_FoxEcom]

Hello @allen666 

Great project that you're working on 🙂

Since you'll want to look for sign-ups in more interactive environments, I'd suggest you visit some closed Facebook communities.

Here are some names:

Shopify Ecommerce Group Facebook: https://www.facebook.com/groups/shopifyecommercegroup/
Shopify Mastery - 6 figure Shopify Group Facebook: https://www.facebook.com/groups/1732782283656802/

Shopify Store marketing Facebook: https://www.facebook.com/groups/481993109773638/ 
Shopify Dropshipping Facebook: https://www.facebook.com/groups/1900360983459785/ 
Shopify Growth Mastermind Facebook: https://www.facebook.com/groups/trackifyusers/ 

Shopify Newbies Facebook https://www.facebook.com/groups/ShopifyNewbies/ 
Shopify Experts& Newbies Facebook https://www.facebook.com/groups/187088695286898/ 

Shopify Entrepreneurs Facebook https://www.facebook.com/groups/shopifyentrepreneurs/ 

Extra personal tip from me who has dealt with ecommerce managers and store owners my whole life: A heart-warming incentive would go a long way, if you can 🙂

Good luck, @allen666 !

[allen666]

Hi @vian_FoxEcom , thanks for your advice. I really appreciate it!