I hope someone can help me. I have a resell shop of Jordan, Nike, Yeezy. It is something widespread in this period.
Like so many others stores I also have a website.
Some days ago I received from shopify an email to fill out the attestation for the sale of branded or trademarked products (written authorisation from each brand whose products I sell or supplier or retailer invoices).
But a resell store doesn't work in this way. Me and my collegues buy the shoes on nike and adidas website at a a retail price and then we sell them in our store at a higher price. We don't have direct contact with Nike or Adidas as suppliers.
I tried to download some invoices of shoes that I bought with my personal data and send them to shopify, they reviewed them, decided that the website in in violation of shopify's terms of services and they disabled it
As I said there are hundreds of resell store websites in Italy and to own a physical store like that is absolutely legal.
Is there something I can do now?
I don't understand why they asked to me send invoices but at the end they didn't accept them.