Re: Sending a 2nd Abandoned Cart and Abandoned Checkout Email through Shopify Automations

Sending a 2nd Abandoned Cart and Abandoned Checkout Email through Shopify Automations

mikap
Tourist
7 0 2

Hi everyone - I've set up the first abandoned browse, abandoned cart and abandon checkout emails and now I'd like to set up a 2nd abandoned product browse, abandoned cart and abandoned checkout email in Shopify automations as a follow up. I'd like to send these emails 24 hours after the 1st emails have been sent if the customer does not take any action. Do I need to create a new workflow or can I build on the existing Abandoned Product Browse, Abandoned Cart workflow and Abandoned Checkout workflows? Appreciate any guidance here.

Replies 4 (4)

dbuglab
Shopify Partner
473 51 50

Hi @mikap 

You can do this using the thrid party apps like klaviyo or mailchimp.

banned
mikap
Tourist
7 0 2

Thanks for your reply! I wanted to continue using Shopify marketing automation workflows for the 2nd emails rather than go with a 3rd party. I think I figured out how to do it within the existing shopify workflows and I was able to add the 2nd email.

echeverion
Visitor
1 0 1

Hi there! Would you mind sharing how you did this with the Shopify automation?

PixiePawsPets
Excursionist
23 0 0

Hello, You can follow this guide from youtube. Brilliantly explained too. I hope this helps you 🙂
https://www.youtube.com/watch?v=6icHA8sCbWQ