All things Shopify and commerce
Is anybody else seeing this bug that just popped up today? Can't add any products to a draft or manually entered order (non-mobile app). Just keep getting a red server error message no matter what I do. Confirmed on two different machines. Haven't seen any status confirmed admin down or anything yet.
Solved! Go to the solution
This is an accepted solution.
Hey there! Our devs have been made aware of this and are actively investigating the issue. We should have this resolved soon. I'd be happy to update you here once we know more. I'm going to mark this reply as a solution for anyone else experiencing this issue so they know where to go to get updates.
Shay | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hi, everyone! Thanks for taking the time to reach out to the Shopify Community, and flagging that you were experiencing issues with creating draft orders!
Our Developers were aware of the issue, and have fixed things up, so you should be able to go ahead and create your draft orders now without any issues! If you're still experiencing issues, let us know by following up on the thread! Thanks again for all the reports, everyone!
Imogen | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hey there! Our devs have been made aware of this and are actively investigating the issue. We should have this resolved soon. I'd be happy to update you here once we know more. I'm going to mark this reply as a solution for anyone else experiencing this issue so they know where to go to get updates.
Shay | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Hi Shay. Is there any update on how long this fix will take? I've got customer's waiting on me. Thank you!
I was able to use my phone (Android) and an iPad successfully. It must be a pc thing.
THANK YOU for this workaround! This worked, and was able to submit to my customer.
FYI - cleaning the cache and cookies did not fix the problem. Please advise once you what more info on how to solve this issue. Thank you
Hi Shay, Any update? We have customers waiting their draft orders before the weekend! Thank you
Any ETA?
Any updates as to when this will be fixed? We have orders to process before the weekend hits. Thanks!
I am also experiencing this! I would love any updates as I have customers waiting on me.
need a solution here!
Thank you! Working fine now.
Are you aware that this is happening again today? 10/03/24
Hey there! Yes, I am experiencing this as well. I've tried to add custom items as well, to no avail.
I have the exact same problem. Hoping for a solution asap.
Already tested with different PCs, different browsers, and different shopify stores.
Same issue here.
I am having this issue as well. Do you have an ETA on the resolution?
Still having this issue and no orders can be made.
Any update?
Same issue here. Any ETA. We are loosing sales!
Ours is working now.
This is an accepted solution.
Hi, everyone! Thanks for taking the time to reach out to the Shopify Community, and flagging that you were experiencing issues with creating draft orders!
Our Developers were aware of the issue, and have fixed things up, so you should be able to go ahead and create your draft orders now without any issues! If you're still experiencing issues, let us know by following up on the thread! Thanks again for all the reports, everyone!
Imogen | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
We recently spoke with Zopi developers @Zopi about how dropshipping businesses can enha...
By JasonH Oct 23, 2024A big shout out to all of the merchants who participated in our AMA with 2H Media: Holi...
By Jacqui Oct 21, 2024We want to take a moment to celebrate the incredible ways you all engage with the Shopi...
By JasonH Oct 15, 2024