Server Error When Completing Draft Order

Server Error When Completing Draft Order

simpsonsmeats
Visitor
1 0 0

Is anybody else encountering issues when processing draft orders with a manually inputed credit card? Every time I process an order we receive a "Server Error".

Replies 2 (2)

TradewindsWater
Visitor
2 0 0

Yes I'm having the same issue right now

PageFly-Theodor
Shopify Partner
691 86 98

Hi @simpsonsmeats ,
This is Theodore from PageFly - Shopify Page Builder App.

Others have faced "Server Error" issues with manual credit cards in Shopify draft orders.

Possible Cause: Shopify server-side problem (exact cause unknown).

Solutions:

  1. Contact Shopify Support: Get official advice and see if a fix is available.
  2. Use Automatic Capture (if applicable): Automatically charges customer upon fulfillment, avoiding manual processing.
  3. Explore Alternative Payment Methods: Look for options that don't require manual card entry for draft orders.


Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


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