Server Error When Completing Draft Order

[simpsonsmeats]

Is anybody else encountering issues when processing draft orders with a manually inputed credit card? Every time I process an order we receive a "Server Error".

[TradewindsWater]

Yes I'm having the same issue right now

[PageFly-Theodor]

Hi @simpsonsmeats ,
This is Theodore from PageFly - Shopify Page Builder App.

Others have faced "Server Error" issues with manual credit cards in Shopify draft orders.

Possible Cause: Shopify server-side problem (exact cause unknown).

Solutions:

1. Contact Shopify Support: Get official advice and see if a fix is available.
2. Use Automatic Capture (if applicable): Automatically charges customer upon fulfillment, avoiding manual processing.
3. Explore Alternative Payment Methods: Look for options that don't require manual card entry for draft orders.

Best regards,
Theodore | PageFly