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Server error

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AbubakrIftikhar
New Member
1 0 0

I'm having server error/ bad gateway error. What's the solution?

Accepted Solutions (2)

Accepted Solutions
Luna
Shopify Staff
Shopify Staff
712 67 92

This is an accepted solution.

Hey, @AbubakrIftikhar.

 

Thanks for bringing your question to us here. I'm sorry to hear that you're facing some setbacks with a server error. I'm more than happy to make some suggestions. 

 

Before we begin, may I ask if the same error is occurring on multiple devices/browsers? If not, it's most likely a local issue on the browser. To resolve this, I suggest: 

 

Please let me know if that works for you. Otherwise, can you please provide me some more context regarding where the error is occurring? For example, is it when you try and log in to the account? 

 

Talk soon, 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Luna
Shopify Staff
Shopify Staff
712 67 92

This is an accepted solution.

Hey, @AbubakrIftikhar.

 

Just checking in with you here. Did the solution I provided help? Otherwise, please don't hesitate to reach back out and we can continue to work on this together.

 

Best, 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

View solution in original post

Replies 2 (2)
Luna
Shopify Staff
Shopify Staff
712 67 92

This is an accepted solution.

Hey, @AbubakrIftikhar.

 

Thanks for bringing your question to us here. I'm sorry to hear that you're facing some setbacks with a server error. I'm more than happy to make some suggestions. 

 

Before we begin, may I ask if the same error is occurring on multiple devices/browsers? If not, it's most likely a local issue on the browser. To resolve this, I suggest: 

 

Please let me know if that works for you. Otherwise, can you please provide me some more context regarding where the error is occurring? For example, is it when you try and log in to the account? 

 

Talk soon, 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Luna
Shopify Staff
Shopify Staff
712 67 92

This is an accepted solution.

Hey, @AbubakrIftikhar.

 

Just checking in with you here. Did the solution I provided help? Otherwise, please don't hesitate to reach back out and we can continue to work on this together.

 

Best, 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog