I am setting up a label template for the first time and the Stocky instructions do not match the Dymo software. I would like to print labels directly from my Stocky purchase orders using the Shopify fields. My Dymo software does not allow for a Reference Name section. I've tried creating a spreadsheet and importing the fields and then the printer only prints the field names for each lable rather than populating with the corresponsding field data from the Stocky purchase orders.
This information is out of date or incorrect.
Hello Mrobbins - The trick is you need to adjust the properties for each text or barcode field that you create in the DYMO software. If you want Price, Title and Barcode on the label, you have to have two text boxes and barcode box added to the template you are making. Then adjust the advanced properties of each to the Stocky specs. ("price" "product_title" "barcode" in my example). Save the template, and upload to Stocky. See how the label I built in DYMO looks in the image below. Hope that helps!
When I type "barcode" in advanced settings, the only thing that prints is the barcode number, not the barcode itself. What am I missing here?
I am not sure, but I do know that the barcode will not print if your label is too small. I tried to put too much information on my label and the barcode printed blank.
I also generate the barcodes in the Shopify barcode app Retail Barcode Labels.
Hope that helps!
I think some of the disconnect here is that screenshot is not at all the software that comes with the Dymo printers now. The current software doesn't seem to have the "advanced properties" that the instructions talk about.
The answer to the question, which doesn't seem to be answered here or known by tech support as of this date, is that the Shopify documentation is out of date and the new Dymo software does not allow this feature. For anyone who has found their way to this thread, please do not download the newest Dymo Label Connect Software, instead download the older software, Dymo Labelwriter (for a mac 8.7.4). I am only working on a mac and I do not know if this applies to Windows.
Were you successful in getting your labels to print? I'm struggling with the exact same issue. Trying to decide whether to stop using stocky app because of it. I would love to know if you were successful.
I found an old version of the Dymo label software and was able to get label printing working within Stocky. So much easier to print from a received PO.
All the instructions make much more sense.
Dymo Label V.8
Also ... my wife has been on with support & they can't figure out how to get smaller label templates to carry the necessary barcode & script info, when you're looking to do what NORMAL brick & mortar store do, and print on crazy label that are like 1"x1", or like a jewelry "butterfly" label. Easier to pawn it off on 3rd party apps to make $$$ vs. working as a normal POS software. Pretty sketchy, at best. I even see the 3rd party apps trolling many "community" questions to offer help, and many don't have the depth to offer full solutions. Truly frustrating after spending $thousand in pro costs to migrate product to the Shopify & Shopify POS platform.