I am setting up a label template for the first time and the Stocky instructions do not match the Dymo software. I would like to print labels directly from my Stocky purchase orders using the Shopify fields. My Dymo software does not allow for a Reference Name section. I've tried creating a spreadsheet and importing the fields and then the printer only prints the field names for each lable rather than populating with the corresponsding field data from the Stocky purchase orders.
This information is out of date or incorrect.
Hello Mrobbins - The trick is you need to adjust the properties for each text or barcode field that you create in the DYMO software. If you want Price, Title and Barcode on the label, you have to have two text boxes and barcode box added to the template you are making. Then adjust the advanced properties of each to the Stocky specs. ("price" "product_title" "barcode" in my example). Save the template, and upload to Stocky. See how the label I built in DYMO looks in the image below. Hope that helps!
When I type "barcode" in advanced settings, the only thing that prints is the barcode number, not the barcode itself. What am I missing here?
I am not sure, but I do know that the barcode will not print if your label is too small. I tried to put too much information on my label and the barcode printed blank.
I also generate the barcodes in the Shopify barcode app Retail Barcode Labels.
Hope that helps!
I think some of the disconnect here is that screenshot is not at all the software that comes with the Dymo printers now. The current software doesn't seem to have the "advanced properties" that the instructions talk about.
The answer to the question, which doesn't seem to be answered here or known by tech support as of this date, is that the Shopify documentation is out of date and the new Dymo software does not allow this feature. For anyone who has found their way to this thread, please do not download the newest Dymo Label Connect Software, instead download the older software, Dymo Labelwriter (for a mac 8.7.4). I am only working on a mac and I do not know if this applies to Windows.
Were you successful in getting your labels to print? I'm struggling with the exact same issue. Trying to decide whether to stop using stocky app because of it. I would love to know if you were successful.
I found an old version of the Dymo label software and was able to get label printing working within Stocky. So much easier to print from a received PO.
All the instructions make much more sense.
Dymo Label V.8
Also ... my wife has been on with support & they can't figure out how to get smaller label templates to carry the necessary barcode & script info, when you're looking to do what NORMAL brick & mortar store do, and print on crazy label that are like 1"x1", or like a jewelry "butterfly" label. Easier to pawn it off on 3rd party apps to make $$$ vs. working as a normal POS software. Pretty sketchy, at best. I even see the 3rd party apps trolling many "community" questions to offer help, and many don't have the depth to offer full solutions. Truly frustrating after spending $thousand in pro costs to migrate product to the Shopify & Shopify POS platform.
to insert a barcode, click to insert on the left and drag a barcode over to the label
Edit the settings by double clicking on the barcode
Barcode Type: code 39 (code 3 of 9)
Barcode date: barcode
check the box that says "Function as variable object"
on advanced settings under reference name type "barcode" then save
I had to really mess around with the sizes because most of hte type it would print and say "Barcode doesn't fit"
to print on a 2-1/2" x 1" label i had to make the label size smaller - 2-1/2" x 3/4"
for some reason that size actually worked and let me print from stocky
After pulling my hair out for hours to trying to figure this out, I figured it out... WHY has Shopify not fixed this already?! You need to download and use Dymo Label Software 8.5.4. (NOT Dymo Connect.) You can find it here, just ctrl+F Dymo Label Software 8.5.4: https://www.dymo.com/compatibility-chart.html
I just switched from Square and I'm so disappointed that Shopify really doesn't seem to give a sh*t about their brick & mortar/POS functionality & experience... This seems like such a basic feature that turned out to be a huge pain in the ass.
Now to figure out how to make the font size not enormous...
That's one of the Barcode issues, because we have "jewelry" with far smaller tags, as you can't have a 2.5 X 0.75"-inch label ON jewelry or a larger tags. It's moronic as a POS glitch, or inability for Shopify to have "labeling" software that understand what a "brick & mortar" store needs. Instead we print the above label for the brand/price of jewelry we carry & keep it at the register to scan, which is very difficult to deal with inventory, as you have to either know what's selling between 3 ladies working there, including my wife, and KNOW what's selling & needs replacing/re-order. I know for sure their theory is "Why improve our POS system for shops, if we can make commissions off 3rd Party "APPS" that still don't resolve the issue completely. Let me know if you're able to reduce the font enough to fit on a "Butterfly" jewelry label, which is probably like 0.5" x 0.75" inches at EACH end. I see one sticker that has the barcode on ONE side, the info on the other...
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