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Setting up an A record DNS

LindaJen
New Member
1 0 0

Hi, I just inserted an A record for a subdomain of my site...

I inserted  "book" and an IP that is external to shopify. 

I.e.  book.(mydomain).com  not points to an external IP address.

The DNS resolve is not yet working... I'm not at all sure if I'm allowed to point an A record subdomain to an external IP address hosted elsewhere.  Does anyone know if this should, will eventually work after some delay?   I got no errors inserting the record in the interface.

Reply 1 (1)
tomaski
New Member
2 0 0

Hello,

I've got exactly the same problem. Did you find a solution other then transferring domain to 3rd party? I thought transferring domain to Shopify would make everything easier, but this was really unexpected. To have this option is quite essential to our business.