Shipping confusion- please help!

Hudlum
Excursionist
18 1 3

Hi,

So I'm setting up the (very fun) task of shipping now. I'm shipping internationally from the UK but have varied rates depending on product and location. 

My question is, if I set a specific rate for one product and a different rate for another product, what happens if a customer tries to buy both? Does one shipping rate override the other? 

Any clarification is appreciated!

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Hilary
Community Moderator
Community Moderator
426 62 76

Hi, @Hudlum

Great question. Generally speaking, shipping rates are combined at checkout when there are multiple rates. We have a detailed help document on combined rates at checkout with many specific examples that I recommend reading through to understand further. 

Let me know if you have any further questions after going through the document. Do you have any other shipping questions? We have a lot of great help documentation on shipping and delivery, so I'd be happy to point you in the right direction if you have more questions! 

Hilary | Community Moderator @ Shopify 
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