All things Shopify and commerce
I wonder if anyone has resolved this error.
"Your cart has been updated and the items you added can’t be shipped to your address. Remove the items to complete your order."
I am using calculated shipping.
If I use fixed rates, this works. It is only when I used the Shopify Shipping calculated rates that the error shows up.
Solved! Go to the solution
This is an accepted solution.
Hi @aero1971,
That is a generic Shopify error message that is displayed when no shipping method is available. The reason can be any number of things. Something in your Shopify calculated rates is preventing the live rates from activating. One possible reason is that the live rates options are not available for the address being used at checkout. If you go to either USP.com or the USPS website, and you try to get a quote using the same address you used at checkout, do you get rate options displayed? If so, then something else is causing the error. You may need to reach out to Shopify support directly to see if they can help you diagnose the issue.
Best regards,
Ron
This is an accepted solution.
Hi @aero1971,
That is a generic Shopify error message that is displayed when no shipping method is available. The reason can be any number of things. Something in your Shopify calculated rates is preventing the live rates from activating. One possible reason is that the live rates options are not available for the address being used at checkout. If you go to either USP.com or the USPS website, and you try to get a quote using the same address you used at checkout, do you get rate options displayed? If so, then something else is causing the error. You may need to reach out to Shopify support directly to see if they can help you diagnose the issue.
Best regards,
Ron
Thank you. That was it.
Are you ready to take your business to the next level? Look no further than the latest ...
By SarahF_Shopify Apr 15, 2024We’re keeping the ball rolling to make sure you’re always ahead of the game. So buckle ...
By JasonH Apr 8, 2024Portrait of Stephen positioned next to an image of planet Earth, with the Stephen's World ...
By JasonH Mar 18, 2024