Shipping Expense Question
Hello, it appears that my shipping expenses are not being reported correctly on orders that qualify for a free shipping discount. In both the "Shipping" report & shipping column on the "Total Sales" report there are 0.00 values on both shipping & discounts for these types of orders which I suspect totally distorts my shipping costs. Am I missing something here? Top image is how is the order appears on my total sales report, bottom is the order itself showing the discount. As far as I can tell the 9.69 shipping expense is not accounted for on any of the reporting.
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