Shipping labels/info

[Meri2]

I have a direction to courier in shipping to pick up from front patio but can’t find where to change this. TIA if you can help

[Summer]

Hey, @Meri2! I'd love to help. Could you please share a screenshot of the page that displays these instructions? Thanks!

[Meri2]

I can’t seem to find unless I am creating a label and don’t have an order right now to create one sorry

[Summer]

That's alright! Which courier were you trying to purchase a label for? 

[Meri2]

My set up chooses a courier depending on location but usually Couriers Please or Aramax

[Summer]

Are you based in Australia, and are you booking these labels with Sendle? Please let me know where you're based so I can find out how to edit the pickup instructions. Thanks! 

[Meri2]

Yes based in Australia thanks

[Sophia]

Thanks for confirming! When using Sendle through Shopify Shipping in Australia, you can change the pickup instructions by contacting Sendle support. Be sure to include Shopify in the subject line so they know you're working with a Shopify store.