I'm Miles from the Social Care team at Shopify. Sorry to hear you're having trouble with your shipping labels. So I can help out, I'll need to know some more information.
If you can reply with this information, that will help out. In the meantime, I'd like to go through some common solutions with you so we can see if these fix the issues.
In order to print the label, follow these steps:
If the steps above don't work, you might have an issue with your setup. We're not able to access accounts here, so if you'd like to speak to our live support you can do so here: https://bit.ly/2MusF2J. This will be the quickest way to resolve your issues. If not, please answer the questions above and I'll do my best to help out.
we’re also having a problem with our store. We don’t have the option to ‘create order label’.
we buy prepaid labels for our local post office in Ireland which you stick to your parcel separately but what we’re trying to do is create a label to print the address only. Can you help with this?