shipping not available

[Softersideofme]

I thought I set up all my shipping zones correctly but some of me customers are saying they are unable to checkout. they are getting error message "shipping not available". " Your order cannot be shipped to the selected address. Review your address to ensure its correct and try again, or select a different address.

[ES1]

Hi @Softersideofme 

Please share your store url and we will fix it for you. We do not charge anything for these trivial tasks. You can dm your details and we will help you.

Thanks

[BYSTEFFIFOO11]

Hello, I’m wondering if you fixed this issue? I’m having the exact same issue. 

Thanks in advance 

[Softersideofme]

The customer was choosing an incorrect mailing option. Instead of usps she
was choosing media mail.