Shipping price issue

Carens
Tourist
24 0 2

Hello there! 

I'm running a store on Shopify, and I don't charge for shipping on my website. Recently I tried the checkout process and found out there is a charge for the shipping on the checkout page. How can I resolve that, please? 

Thanks!

Reply 1 (1)

Mirdas
Shopify Partner
365 37 62

Hello @Carens ,

 

I have created a guide for troubleshooting Shopify Checkout Rates. This guide will help you understand how the rates are configured and made available at the checkout.

Co-Founder / CEO @ PluginHive
Shipping Automation | FedEx shipping | Multi-carrier shipping | Shipment Tracking | Australia Post shipping