Shipping price not syncing with google merchant store

Shipping price not syncing with google merchant store

Casualscience
Tourist
6 0 1

Good day all,

 

I can not seem to get my Shopify's shipping rates to auto sync with Google Merchant. Both the platforms auto syncing is switched on I have tried reading some of the articles and discussions, but haven't seen anything that helped. 

 

Has anyone else struggled with this also? And how did you go about solving the issue?

 

Any advice would be highly appreciated!

Replies 4 (4)

EmmanuelFlossie
Shopify Partner
3147 230 757

What you are experiencing will happen if your shipping prices are managed by a 3rd party. Is that the case? Where are your shipping settings in Shopify? What are you using?

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.
Casualscience
Tourist
6 0 1

Hi EmmanuelFlossie,

 

Thank you for engaging with me. No, I am not. I set up my shipping rates in Shopify's settings. Please see image below

 

 

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Regards,

 

Eugene

EmmanuelFlossie
Shopify Partner
3147 230 757

That should work, so if that is not the case and the automatic shipping setting is enabled in Google Channel App, then I do not know what your issue is. I recommend contacting Shopify support.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

sampymishra
Shopify Partner
296 10 36

Hi @Casualscience 

 

If your shipping settings are not synced with the Google merchant center automatically, you should try another app. You can try Nabu for Google Shopping. This might solve your issue. We sync your shopify store settings to your merchant center and update the data automatically. 

 

Please let me know if the issue is not solved.

Sampy Mishra | Customer Success Manager @ AdNabu

 - Was my reply helpful? Click Like to let me know! 

 - Was your question answered? Mark it as an Accepted Solution

 - Try our Nabu for Google Shopping Feed from Shopify App Store.