Re: Shipping rates not working, saying i need 100% to get free shipping

Shipping rates not working, saying i need 100% to get free shipping

Ezblend
Tourist
4 0 0

 I have set my shipping rates for “Economy” to no requirement and it’s free. But on my store it still says i need 100$ to get free shipping, can someone please help me

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Replies 7 (7)

tobebuilds
Shopify Partner
528 39 141

It looks like you're using an app to display a shipping progress bar. Maybe the issue lies there, rather than in your shipping settings. Have you reached out to the app's support team?

(Or maybe it's part of your theme? There's not much information to go off here).

 

Best,

Tobe

Founder, Regios Discounts app (4.8 stars, 81 reviews, Built for Shopify)
- Custom discounts made simple
- "Just about any discount you'll ever need"
- Built by an ex-Google software engineer

ShreyaRevize
Shopify Partner
55 5 11

Hi @Ezblend,

 

It looks like the issue might be related to either your theme’s code or a third-party app causing a conflict. The free shipping rule seems to be set correctly in your shipping settings, but something is overriding it on the storefront.

 

I’d be happy to take a closer look and help you fix this, completely free of charge. Let me know if you'd like me to assist!

 

Best,
Shreya | Revize

With 7+ years of experience helping Shopify merchants succeed | www.untechnickle.com
Creator of Revize – Empowering customers to fix mistakes and buy more after purchase 
Let shoppers edit shipping addresses, change variants/quantities, add products, and more!
https://apps.shopify.com/revize | hello@untechnickle.com
Ezblend
Tourist
4 0 0

That would be great! I’ve been pretty frustrated over this but now that you mention it might be a third-party app because i’m running my business through ZenDrop. But i’d love some help with that if you could reach out!

ShreyaRevize
Shopify Partner
55 5 11

Sure! Please send me your collaborator code, and I’ll send you a store access request. Once you accept it, I’ll be able to help you further. Looking forward to assisting you!


Best,
Shreya

With 7+ years of experience helping Shopify merchants succeed | www.untechnickle.com
Creator of Revize – Empowering customers to fix mistakes and buy more after purchase 
Let shoppers edit shipping addresses, change variants/quantities, add products, and more!
https://apps.shopify.com/revize | hello@untechnickle.com
Ezblend
Tourist
4 0 0

Do i just send it to you on here or is there a way to DM you?

ShreyaRevize
Shopify Partner
55 5 11

DM or email 🙂

Shreya | hello@untechnickle.com

With 7+ years of experience helping Shopify merchants succeed | www.untechnickle.com
Creator of Revize – Empowering customers to fix mistakes and buy more after purchase 
Let shoppers edit shipping addresses, change variants/quantities, add products, and more!
https://apps.shopify.com/revize | hello@untechnickle.com
Ezblend
Tourist
4 0 0

i found a way to fix it thank you though!