Shop data removal after unistalling the app

Shop data removal after unistalling the app

buvan-spritle
Shopify Partner
1 0 0

What are the Shop data should be removed from the App database, after uninstalled the App from the store ?
Are Any guidelines or documentations available ?

Reply 1 (1)

Blair
Shopify Staff
2067 273 255

Hi @buvan-spritle,

 

Thanks for reaching out! I'd be happy to provide some assistance with this, to ensure it gets resolved. To confirm, are you referring to the Shop app?

 

If so, you can connect with us directly to ensure this is completed. This will allow our support team to ensure that all data is removed from the app moving forward. 

 

To connect, you can: 

 

- Head over to our Help Center: https://shopify.link/KWb8
- In the virtual assistance chat box, type 'Contact Support'
- This will prompt you to log into your shop
- Once logged in, you will see the option to chat with an advisor

 

Please let me know how it goes. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog