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Shop Site Labeled As Malicious/ Dangerous

Randomdropshipp
New Member
5 0 0

My shop is labelled dangerous when customers access it through their phone.

Screenshot_20231108-120726_AVG_AntiVirus.JPG

https://cricketanalyst.top/products/spiderman-web-shooter-1

Reply 1 (1)
Shay
Shopify Staff
Shopify Staff
2511 411 529

Hi @Randomdropshipp 

 

Thank you for the screenshot! This message is generated by the AVG app installed on this customer's device. Most likely the website domain has a past history of misuse, causing this flag to appear now. In this situation you will want to submit this AVG form to report a false positive in their app: AVG - False Positive File Form

 

They will review and hopefully remove this alert!

Shay | Social Care @ Shopify 
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