Shopify 3 Thank You Pages

Shopify 3 Thank You Pages

anon
Visitor
1 0 0

My store has 3 thank you pages...And its firing randomly (thank-you, thank_you, orders) when there's a purchase. This has caused meta to under-report sales specifically purchase conversion value. There's no issue on meta. how can I solve this issue of 3 thank you pages? so that whenever there's a purchase I get accurate data on meta ads dashboard. There's no issue on meta ads side. what should I do in shopify to solve this issue?

Reply 1 (1)

Victoria
Shopify Staff
2261 154 260

Hi, @anon.

 

Welcome to the Shopify Community, and thanks for sharing your question. 

 

Have you already had a chance to connect with our live Support via the Shopify Help Center? I would like our team to take a more detailed look into your store to help identify the issue.  

Victoria | Shopify 
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