Shopify 3 Thank You Pages

Shopify 3 Thank You Pages

1 0 0

My store has 3 thank you pages...And its firing randomly (thank-you, thank_you, orders) when there's a purchase. This has caused meta to under-report sales specifically purchase conversion value. There's no issue on meta. how can I solve this issue of 3 thank you pages? so that whenever there's a purchase I get accurate data on meta ads dashboard. There's no issue on meta ads side. what should I do in shopify to solve this issue?

Reply 1 (1)

Shopify Staff
2261 154 260

Hi, @anon.


Welcome to the Shopify Community, and thanks for sharing your question. 


Have you already had a chance to connect with our live Support via the Shopify Help Center? I would like our team to take a more detailed look into your store to help identify the issue.  

Victoria | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog