Shopify Actions bar showing up in my browser when I go to my store domain, NOT through admin

[krista_DL]

Hi,

Every time I type my website URL into my Safari browser and view it from the customer side, a "Shopify Actions" gray bar pops up in the top left corner. This is not shown on any other computer using Safari, so I'm inclined to think it is my browser, maybe an Extension but I have tried messing around with my extensions and nothing solves getting rid of it. I didn't have it before, and suddenly it pops up now. When I unchecked "Java Script" it got rid of the bar but then made the videos on the site show weird icons. I'm just trying to troubleshoot getting rid of it and why it happened in the first place. To clarify, this does not happen on the backend, when I login to my Shopify store and edit my store. However, when I do click "View Store" the same things happens with the bar showing up. It wouldn't let me upload a photo so here is a video of the Actions bar.

[GabrielS]

Hi,

Can you share your website link?

[krista_DL]

Yes, here you go: https://dirtlocker.com/

[Dan-From-Ryviu]

Hi @krista_DL,

I have check on my side and cannot see the issue as you mention. Can you try to logout your Shopify admin account on your browser and check again? 

[krista_DL]

I did, no luck. That's why it seems more computer specific like something in my settings my I never changed any settings...weird. 

[JesusHilarioH]

I'm having the same problem too!! See the top lefthand side of this image. IT SEEMS IT ONLY OCCURS WHILE USING SAFARI.  https://corpuschristioriginals.com

[YuliyaKids]

How did you solve this problem? i am having the same one and nothing seems to work

[87nate]

I am no longer having this issue and it seems to have gone away after I changed my theme. 

[GabrielS]

Assuming that the issue is happening when you are not logged in, I'd suggest to contact Shopify Support, its most likely an issue on their side.

Cheers!

[krista_DL]

Hi, I am logged in and I have contacted them many times with no luck.

[SimonDewaele]

Any solution find for this? I'm experiencing the same...

[AimeeG]

The Shopify  actions bar just started showing up on my website website too. I am logged out of Shopify admin online and the app. Has anyone solved this? 

[MPEK]

Me too!  Been doing that for the past week now, so far still haven't seen any responses.  It seems the grey bar only appears on Safari.  Chrome works fine though.  Shopify Parters, please help!

mypekicks.store

password: mypekicks

[StrawHatLucie]

It's insane. I just started happening to me today. I toggle between FireFox and Chrome. Has anybody been able to get rid of it?

[87nate]

Having the same problem with Firefox mobile browser. Has anyone found a solution? 

 

[LuckyGuy]

I started to experience the same issue today, Any one has found out the solution?

[Dan-From-Ryviu]

You are login your Shopify store admin account so that bar appear, it only appear when you login store admin account, don't worry