Shopify Admin Page Not Working

[Marely01]

Hey , I can't access to my shopify admin page , it says page not working 

I've tried to clear cache on chrome browser , but it didn't work 

I've check my shopify status and there weren't any issues 

I've tried using another browser , and it didn't work 

I don't know what to do 

[Ivy]

Hi @Marely01! Thanks for reaching out here. I would like to fully rule out a local device or browser issue first off, I know you mentioned clearing cache/cookies and also using a different browser which is a great first step. Would you mind also trying these steps for me and let me know if these work:

• Try on another web browser or an incognito window.   
• When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.    
• Try another device or on the Shopify Mobile app.
• Try another internet connection (example, switch to a cellular network on a phone rather than wifi.)  
• Ensure there are no pop ups being blocked in the web browser.   
• Ensure you do not have any firewalls or pop up blockers enabled on the device

If this still does not resolve the issue - could you please share with me a screenshot co the exact error you see when you attempt to login please? This will help me to know the best next steps to take. Thank you! - Ivy 

[robatspite]

Hello! I'm now receiving the same error when I try to log in to my admin console, nor is my mobile app functioning properly.  Any tips to address?

[shoplmk]

I have the same error right now too

[Katherine7]

I am having the exact same issue. What is going on

[Andrea44]

same issue also

[steffaniaustin]

my admin is not working, nor is my app working. 

on my app it says HTTP Error: Response code 404

[shoplmk]

It must be an internal shopify error because it seems a lot of people are having this problem

[sevensix]

same here, thought i crashed something, but it seems to be a shopify error

[Cyberskull_]

@robatspite I think that this is currently a temporary problem, since the error occurs with several people at the same time. Best to wait a bit and try again in a few minutes.

[markboehlen]

Also receiving the same error on two sites.

[Silenus]

This is global, the issue is with Shopify. Is there anywhere to get updates?

[savvycommerce]

I'm not able to access my page admin now as well.

https://share.getcloudapp.com/rRuNln4D 

[MomMeAndMore]

Same problem.  So frustrating. 

[darkstardesigns]

same issue here, hopefully it'll be sorted soon, don't feel so bad now many have the same problem

[jason812]

same here! Admin page and App both not working.

Also "Add to cart" not working on website.

[adk244]

Same issue here also

[srdr]

same issue here

[mounir31]

i have this problem 

[veloquip]

Same issue here