Shopify Analytics Showing 0 Sessions, But GA4 Data is Normal

[DAKA94]

Hey, Today, my Shopify store's analytics suddenly stopped showing any sessions, displaying "0" across both mobile and desktop. However, Google Analytics 4 (GA4) is still tracking sessions as usual. Has anyone else experienced this issue or know how to troubleshoot it? 

[Shadowtitan · Accepted solution]

Hey @DAKA94 a friend of mine had a similar issue once and they solved it by going to the customer privacy settings and enabling the cookies banner. I think this can help you a bit more https://help.shopify.com/en/manual/privacy-and-security/privacy/customer-privacy-settings/privacy-se...

[DAKA94]

Thank you 🙂